Privacy Statement Caliber.global.

 

1. Introduction and scope

This is the privacy statement of Caliber.global. With this privacy statement we explain how we handle your personal data. We think it is very important that your personal data is handled with care.

When processing your personal data Caliber.global takes into account the European General Data Protection Regulation ("GDPR") and the laws and regulations based thereupon. By personal data we mean all data that can be traced directly or indirectly to a natural person. This natural person is referred to in the GDPR as the person concerned.

This privacy statement applies to the processing of all online and offline types of personal data that Caliber.global receives from:

• (potential) suppliers, (potential) customers, contractors, carriers, clients and other relations of Caliber.global;
• visitors to the website of Caliber.global (https://www.caliber.global) or a domain name associated with this domain name;
• users of the Tract TMS;
• users of Tract;
• users of the Caliber scanner app. The privacy policies of Google Play Services and the Apple Privacy Statement also apply to this app and shall control in the event of a conflict with this privacy statement, as the case may be.

 

2. What personal data can we process?

Caliber.global can process the personal data below, based on the legal basis of the GDPR.

Personal data provided by yourself

• Contact details, including your name, address, place of residence, email address, telephone number(s) and IP address;
• identity data;
• payment details, including your bank account number and credit card number;
• personal data you may provide us for the purpose of a job application, such as your full name, date of birth, address, phone number, nationality, marital status and any other personal data set out in your application.

Personal data obtained through communication instruments, such as the website, newsletters and email

• Contact details as described above;
• information about the device with which you visited our website, such as an IP address;
• your surfing behaviour on the website, such as:
  • which data or web pages you have viewed;
  • the way you navigate through the website;
  • whether you open a newsletter or email and on which parts you click;
  • the dates and times of your visit to the website;
  • the operating system you use;
  • your geolocation;
  • the data submitted to Caliber.global;
  • the data downloaded from the website.

Personal data obtained from other sources

• Data available through public sources, such as, but not exclusively, social media;
• personal data obtained from the Trade Register and the Land Registry;
• personal data available on public business websites.

 

3. Legal basis for processing

Caliber.global processes your personal data on one or more of the following legal grounds:

• You have given permission to Caliber.global to process your personal data for one or more specific purposes;
• the processing is necessary for the execution of an agreement to which you are a party, or to take measures at your request prior to the conclusion of an agreement;
• processing is necessary to comply with a legal obligation resting on Caliber.global;
• the processing is necessary for the defence of a legitimate interest of Caliber.global or of a third party, unless the interests or rights of the person concerned outweigh the legitimate interest of Caliber.global or the third party.

 

4. Goals for processing

Caliber.global processes your personal data for the following purposes:

• To provide our services;
• to comply with our legal and regulatory obligations;
• to inform you of products and services of Caliber.global;
• to approach you for newsletters, only if you have registered for this (opt-in);
• to manage, secure, adapt and improve the website and related technologies;
• to verify your identity;
• for marketing and commercial purposes;
• for recruitment and selection.

 

5. Sharing with third parties

Caliber.global may share your personal data with any company belonging to the group for the purposes described in this privacy statement.

In some cases, we may also share your personal data with third parties. This may include, but is not limited to:

• Third parties relevant to the services that we provide, such as subcontractors and/or carriers;
• third parties that we engage with, such as supervisory authorities and other bodies, in order to comply with legal obligations;
• third-party suppliers in connection with the processing of your personal data for the purposes described in this privacy statement, such as IT providers, communication service providers or other suppliers to whom we outsource certain support services.

Caliber.global will only transfer your personal data to the aforementioned third parties for the purposes and on the legal grounds stated in this privacy statement. Caliber.global will not sell your personal data to third parties.

To the extent that a third party processes your personal data as a data processor of Caliber.global, Caliber.global will conclude a processor agreement with such party that meets the requirements set out in the GDPR.

Caliber.global may, as a result of a merger, acquisition or sale of part of its business, share your personal data with the party or parties involved in such merger, acquisition or sale. We will inform you about this via email and/or a clearly visible announcement on our website and inform you about your rights in this respect.

 

6. Transfer of personal data within and outside the European Economic Area

Caliber.global is an international organization with cross-border business processes, management structures and technical systems. This privacy statement and our practices are intended to provide a consistent level of protection of personal data internationally.

Because of the international nature of Caliber.global, it may be necessary to pass on your personal data to entities of the Caliber.global group or suppliers, potential or actual buyers, sellers or other business partners located outside the European Economic Area ("EEA"). This may, for example, occur if one of Caliber.global’s servers is located outside the EEA.

In accordance with Articles 44–49 of the GDPR, Caliber.global will transfer your personal data to countries outside the EEA only:

1. If the European Commission has decided that the third country guarantees an adequate level of protection; or
2. if appropriate safeguards are provided and the data subjects have enforceable rights and effective remedies.

In addition, Caliber.global may transfer your personal data to legal entities of the Caliber.global group or suppliers, potential or actual buyers, sellers or other business partners established outside the EEA if one of the legal exceptions can be invoked under Article 49 of the GDPR. Examples include:

1. The transfer is necessary for the execution of an agreement that you have with Caliber.global;
2. you have expressly agreed to the transfer after being sufficiently informed.

In situations where Caliber.global transfers your personal data outside the EEA, we respect your personal data and take measures to ensure that your personal data remains fully protected.

Please note that in certain circumstances personal data may be provided to government agencies in the context of legal proceedings or court orders.

 

7. Security

Caliber.global continuously and structurally takes measures to optimally protect your personal data against unauthorized use. Caliber.global takes physical, administrative, organizational and technical measures.

Caliber.global has taken, among others, the following measures:

• Only persons who are authorized to do so have access to personal data, whereby as few people as possible have access to the personal data;
• all employees of Caliber.global, regardless of the form of their employment, have signed a confidentiality obligation. They undertake to observe full confidentiality regarding all information of a confidential nature or information of which they must understand the confidential nature, including personal data;
• electronic transmission of personal data always takes place via a secure connection;
• the website is secured via HTTPS;
• Caliber.global concludes processor agreements and/or agreements with jointly responsible parties if personal data is provided to third parties.

In line with the principles above, Caliber.global ensures that all its user settings, programs and services are organized from the start of development in such a way that your privacy protection is maximized.

Caliber.global takes privacy-enhancing security measures wherever possible. Information or services are only provided if you actively indicate this.

 

8. Storage periods

Caliber.global never stores personal data for longer than is necessary to achieve the purposes stated in this privacy statement or to comply with the relevant laws and regulations.

 

9. Your rights

If your personal data is processed, you have a number of rights, which are set out below.

You can exercise these rights by submitting your request in writing and directing it to Caliber.global, or by sending an email to info@caliber.global.

Caliber.global is obliged to verify your identity before your request can be fulfilled. Unless expressly stated otherwise below, Caliber.global will respond to your request as soon as possible, but no later than within one month.

Access and/or change personal data

You can request us at any time to indicate which categories of personal data Caliber.global processes about you, for what purposes this happens, from which sources the personal data originates and which storage periods are used.

You can also contact us at any time to supplement, correct or delete your personal data. Should it turn out that Caliber.global has processed and/or provided incorrect personal data about you to third parties, Caliber.global will rectify this. If Caliber.global has changed your personal data, you will be informed accordingly.

Limiting the processing of your personal data

If you do not agree with the content of the personal data that Caliber.global processes about you, you can submit a request to temporarily limit the processing of your personal data.

Withdrawing permission

You can withdraw your previously granted permission to process your personal data at any time. After receiving your letter or email, Caliber.global will cease processing the personal data for which you granted permission.

However, withdrawing your consent does not affect processing that has already taken place.

Right to transfer personal data

You can request the personal data that Caliber.global stores about you in a structured, standard and machine-readable form. After receiving the personal data, you are free to transfer this information to third parties.

Right to be forgotten

If you no longer wish to make use of the services of Caliber.global, you can submit a request for the removal of all your personal data.

Right of objection

You have the right to object to the processing of your personal data by Caliber.global if this processing is based on a legitimate interest of Caliber.global or a third party.

Right to lodge a complaint or start legal proceedings

If you do not agree with the use of your personal data by Caliber.global, you can submit a complaint to the Dutch Data Protection Authority.

 

10. Cookies and comparable techniques

Caliber.global makes use of third-party cookies for analytical purposes. Caliber.global does not use tracking cookies on its website.

 

11. Questions, complaints, comments or suspected data leaks

If you have questions, comments or complaints about the protection of your personal data by Caliber.global, or if you suspect that there has been a data leak, you can contact us.

Our contact details can be found at https://www.caliber.global. You can also send an email to info@caliber.global.

 

12. Changes and applicable law

Caliber.global reserves the right to amend or change this privacy statement. If there are material changes to this privacy statement or to the way Caliber.global processes your personal data, we will inform you by email and/or through a clearly visible message on our website.

None of the provisions of this privacy statement is intended to establish any obligation or agreement between Caliber.global and you as the person concerned.

Dutch law applies to the provisions of this privacy statement and all disputes arising from it.

This privacy statement was last amended and applies from 1 January 2025.